Mazda has issued two recall notices affecting over 183,000 vehicles manufactured between May 2023 and January 2025. According to the NHTSA, the issues involve the airbag and stability control systems. The recall is divided into two main groups:
- Airbag problem: The 2024–2025 Mazda3 and CX-30 models are affected.
- Signal lamp problem: 2024–2025 Mazda MX-5 models are affected.
Mazda recalled 183,656 vehicles, most affected by an airbag-related defect.
Which Mazda Models Are at Risk?
A total of 171,412 vehicles have been recalled due to potential airbag inoperability. According to Mazda, faulty sensors can set an erroneous code and deactivate the airbags. This occurs when the battery voltage drops, for example, if the driver leaves the ignition on without starting the engine for an extended period.
Potential Danger
An internal error that deactivates the safety system significantly increases the risk of injury in a crash. Airbags protect the driver and passengers during a collision, especially in frontal and side impacts. When they fail to deploy, even a minor traffic accident can result in serious injuries to:
- The head.
- The neck.
- The chest.
- The limbs.
Moreover, without a visual or audible warning about the system being off, the driver may not realize that critical safety functions are disabled. This creates a false sense of security and reduces preparedness for emergencies. Therefore, a software malfunction increases the risk of injury and may serve as grounds for filing a claim against the manufacturer if harm is caused.
Production Period and Causes
Mazda identified that plants in Mexico and Japan manufactured the affected vehicles between May 2023 and January 2025. The initial investigation began in June 2024 following a complaint, but the problem was initially categorized as improper vehicle operation. Subsequent analysis revealed that the software may not respond adequately to voltage drops. Consequently, the decision was made to conduct an official recall.
The Solution to the Problem
Mazda plans to address the issue by reprogramming or replacing the airbag control unit if necessary. All repairs will be free of charge at dealerships. The company said it will begin notifying owners of affected vehicles by July 28, 2025.
Indicator Light Issue in Mazda MX-5
The second recall category involves 12,244 Mazda MX-5 vehicles in which the Dynamic Stability Control System (DSC/TCS) indicator light may fail to illuminate in the event of a malfunction. This is dangerous because the driver may not realize there is a problem with the DSC/TCS and may continue driving without taking the necessary precautions.
Consequently, the operation of key electronic stability control systems is compromised. This is especially critical when driving on slippery or winding roads.
Cause of the Defect and Remedy
Mazda discovered the problem in February 2025 after a supplier identified a software bug. The company has implemented updates to the production model since March 2025, but previously released vehicles still require diagnostics and repairs. Mazda will replace the dynamic stabilization unit free of charge to resolve the issue. Owners will be notified by July 21, 2025.
What Are Vehicle Owners’ Rights?
If you own one of the models listed above, you must address the defects immediately. Under U.S. law, consumers are entitled to free repairs or replacement of defective components if a recall is announced. If the automaker is unresponsive or denies service, you can:
- Seek legal advice.
- File a complaint with the National Highway Traffic Safety Administration (NHTSA.)
- Initiate a lawsuit for violation of consumer rights.
When Should You Consult an Attorney?
Even with an official recall, not all owners receive timely, quality dealer assistance. Some service stations may:
- Delay repair times.
- Deny service.
- Write off the problem as “improper use of the car.”
In other cases, the manufacturer may not acknowledge the damage or injury resulting from a technical defect. If you face these difficulties, seek legal advice to protect your rights. It is essential to do so if any of the following apply:
- Your car was damaged in an accident, and you suspect the safety system did not work correctly.
- The dealer refused to repair the defect or demanded a fee.
- You were injured because the airbags did not deploy.
- The recall caused financial harm to the vehicle’s value or usability.
How to Document the Issue?
To protect your interests, it is crucial to document every step of your interaction with the automaker or dealer. Keep copies of all notices, letters, and statements related to the recall. Take photos or videos showing the malfunction. If you visited a service center, request a written report detailing the defects and actions taken.
Possibility of a Class Action Lawsuit
If technical defects have affected many car owners, they can initiate a class action lawsuit against Mazda. Participating in such a lawsuit will help obtain compensation and improve quality control in the automotive industry.
Contact Information for Mazda Owners
Mazda has set up a toll-free support line for owners of affected models. If you have any questions about the recall, contact a representative at 1-800-222-5500. Select option 6 to reach the appropriate department. Additionally, owners can independently check if their vehicle is included in the recall using their unique VIN. To do so, use the online service on the official NHTSA Recalls website, which provides a database of all current vehicle recalls in the U.S.
How KAASS LAW Can Help?
If you own a Mazda and a dealer refuses to repair your vehicle or suffer financial losses, you can seek compensation and legal support. Our attorneys can help:
- File an individual or class action lawsuit against the automaker.
- Obtain compensation for medical expenses, repairs, and vehicle loss.
- Represent your interests in negotiations and court.
- Challenge the manufacturer’s denial of service.
- Process the paperwork necessary to file a complaint with the National Highway Traffic Safety Administration (NHTSA) or the California Bureau of Consumer Protection.
KAASS LAW has successfully represented clients in similar cases involving dangerous auto defects and consumer protection law violations.
Conclusion
The recall of over 183,000 Mazda vehicles highlights the importance of controlling the quality of automotive components, especially safety systems. This is especially true when it comes to safety systems. Mazda urges owners to promptly schedule and complete necessary repairs and stay alert to upcoming notifications.
Contact us if you have experienced a repair denial, received incomplete information, or have suffered a loss. Call 844-522-7752 for a free consultation. We can help protect your rights and pursue compensation.